Return & Refund Policy

A buyer may request a Return or Refund if:

  • Received the wrong product.
  • Product is faulty or not working.
  • Item is damaged (e.g. scratches, dents, cracks, or broken).
  • Item was not received.

1. Refund Only

The buyer receives a refund without returning the item. This may apply when:

  • The item was not received.
  • The item is of low value and does not require a return.
  • We determine that a return is not necessary.

2. Return & Refund

The buyer must return the item before a refund is processed.

  • Return shipping fees will be borne by the seller.
  • Once the returned item is received and approved:The buyer will receive a refund.The seller may inspect the returned item.The seller may dispute the claim if the returned item is damaged, used, incomplete, or different from the original item sent.